1. Basic concepts. General provisions

1.1. The following basic concepts are used in this public offer:
• Public offer - a proposal containing all the essential terms of the contract, from which the will of the Contractor is seen to conclude a contract on the conditions specified in the proposal with anyone who responds.
• Contractor – Fon Breg Aleksandr IE, Registration number: 264.1255252, date of assignment of the registration number: 2022-07-29, TIN: 26625839.
• Website - startlettering.com
• Customer - any person who intends to order or orders using the Site, as well as using the Contractor's services ordered through the Site.
• Acceptance - the Customer's response to the acceptance of this Public Offer. Acceptance by the Customer of the Public Offer is carried out by entering the necessary data into the form for ordering Services on the Site and sending them to the Contractor using the Site, as well as paying for the Services using the functions of the Site in a cashless manner.
• Contract - an agreement between the Contractor and the Customer on the establishment, modification or termination of civil rights and obligations, concluded with the help of the Site. Acceptance of the Public Offer creates the Agreement.
• Services - the activities of the Contractor aimed at meeting the needs of the Customer, expressed in providing access to training materials and video lessons in the ways specified in the Public Offer.
1.2. The Customer is invited to carefully read the terms of the Public Offer, and in case of disagreement with any clause of the Public Offer, it is proposed to refuse to order and use the Services provided by the Contractor.

2. Subject of the contract

2.1. The Contractor undertakes to provide the Services to the Customer, and the Customer undertakes to pay for them.
2.2. Full information about the Services is available on the Website.
2.3. The information about the Services presented on the Site is for reference only about the main properties, characteristics, rules and conditions of operation and safe use of the Services. If the Customer has questions regarding the properties, characteristics, rules and conditions for the effective and safe use of the Services, the Customer has the right to contact the Contractor for additional information before ordering the Services.

3. Conclusion of the contract. Service order

3.1. The Agreement is considered concluded at the moment the Contractor receives the acceptance of the Public Offer from the Customer.
3.2. The moment of conclusion of the Agreement is the entering and sending by the Customer of the relevant data through the form for ordering Services on the Site, as well as full payment for the Services by the Customer using the functions of the Site in a non-cash form.
3.3. Ordering the Services of the Contractor is carried out by the Customer using the functions of the Site.
3.4. When ordering the Services using the Website, the Customer is obliged to provide the following information necessary for the conclusion and execution of the Agreement:
• name;
• E-mail address;
3.5. Specified in clause 3.4. Public offer information is provided by the Customer to the Contractor by filling out the form for ordering Services on the Site.
3.6. The Contractor ensures the confidentiality of the information provided by the Customer, constituting the personal data of the Customer. The Contractor processes only those personal data that are necessary for communication with the Customer and for the execution of the Agreement.
3.7. Services can be provided in two forms, depending on the package of services chosen and paid by the Customer:
• "Gothic video course" package, which includes access to training materials and video tutorials for learning Gothic calligraphy;
• "Gothic video course + practice sheets (pdf)" package, which includes everything that is included in the "Gothic video course" package, as well as access to additional practice sheets in pdf format.
3.8. The contract is valid until the parties fully fulfill their obligations.

4. Payment for services

4.1. Payment for the Services ordered through the Site is carried out by the Customer through the use of various monetization platforms in a cashless manner.
4.2. Payment for services is made at the conclusion of the Agreement by paying by the Customer 100 (one hundred) percent of the cost of the Services.
4.3. The full cost of the Services is communicated to the Customer using the Site when ordering the Services, as well as through the provisions of this document.
4.4. The Contractor reserves the right to raise or lower the price of the Services, but at the same time guarantees that the price of a timely paid or prepaid Service remains unchanged.
4.5. Payment of any commissions and other payments in excess of the price of the Services is the responsibility of the Customer.

5. Service

5.1 The Contractor undertakes to provide the Services to the Customer in accordance with the Agreement. Separate requirements of the Customer for the Services provided are taken into account by the Contractor when providing the Services.
5.2. Services are provided by the Contractor in the amount and in accordance with the package of Services paid by the Customer.
5.3. Services within the framework of the "Gothic video course" package are provided by sending the Contractor to the Customer's e-mail address:
• link to access your personal account
• login and password from the customer's personal account
• access to educational materials and video tutorials for learning Gothic calligraphy
5.4. Services within the framework of the “Gothic video course + practice sheets (pdf)" package are provided by sending the Contractor to the Customer's e-mail address:
• link to access your personal account
• login and password from the customer's personal account
• access to educational materials and video tutorials for learning Gothic calligraphy
• link to download practice sheets in pdf format
5.5. Services within the framework of the "Italic video course" package are considered to be rendered properly and in full from the moment the specified links, login and password are sent to the Customer's e-mail address.
5.6. Services within the framework of the "Italic video course + practice sheets (pdf)" package are considered to be rendered properly and in full from the moment the indicated links, login and password are sent to the Customer's e-mail address.
5.7. Services within the framework of the "Italic course + Gothic course" package are considered to be provided properly and in full from the moment the specified links, login and password are sent to the Customer's e-mail address.
5.8. The Services provided to the Customer by the Contractor must be of adequate quality and meet the usual requirements or purposes for which services of this kind are usually ordered and used.
5.9. The terms for the provision of Services are determined by agreement between the Customer and the Contractor.

6. Change and termination of the contract

6.1. The concluded Agreement may be amended by agreement between the Customer and the Contractor, drawn up in writing.
6.2. The Customer has the right to refuse to perform the Agreement at any time, subject to reimbursement to the Contractor of the expenses actually incurred by him related to the execution of the Agreement.
6.3. The Contractor has the right to refuse to perform the Agreement at any time, returning the funds to the Customer, minus the expenses actually incurred by the Contractor related to the execution of the Contract.
6.4. In case of refusal to execute the Agreement after the Contractor has provided the Services to the Customer properly and in full in accordance with paragraphs. 5.6., 5.7., 5.8. Of the public offer, the cost of the Services paid by the Customer by the Contractor is not refundable.

7. Rights, duties and responsibilities

7.1. The Contractor undertakes to provide the Customer with Services of appropriate quality and in full in accordance with the selected and paid package of Services.
7.2. The Contractor undertakes to provide the Customer, at his request, with information about the Services and the progress of their provision.
7.3. The Contractor undertakes not to disclose confidential information received from the Customer, which became known to him in connection with the conclusion and execution of the Agreement.
7.4. The Contractor has the right to independently choose the method and procedure for the provision of the Services.
7.5. The Contractor has the right to require the Customer to provide the information and documents necessary for the execution of the Agreement, as well as to perform the necessary actions, and if they are not provided and (or) not performed, to suspend the provision of the Services until the violations are eliminated.
7.6. The Contractor has the right to send messages to the Customer by e-mail (including advertising mailing).
7.7. The Customer undertakes to pay for the Services in full.
7.8. The Customer undertakes to use the training materials provided to him by the Contractor,
video tutorials and other content solely for your own needs for personal purposes not related to business activities. The Customer is prohibited in any way to alienate materials received from the Contractor, video tutorials and other content to third parties without the consent of the Contractor. If the Customer violates this prohibition, the Contractor has the right to demand the termination of such illegal actions and their consequences, as well as to demand compensation for losses. The Contractor has the right to block the Customer's access to the Site and / or account and / or Services (including paid ones) in case the Customer violates the terms of this Offer or if the Contractor considers the Customer's actions to be fraudulent or aimed at damaging the Site, undermining the reputation of the Site, copying materials. In this case, the funds paid by the Customer for the Services are non-refundable, and access to viewing the course is blocked. At the same time, for the purposes of restoring access to viewing the course or returning funds by the Customer, the Contractor has the right to request from the Customer information identifying the Customer, including, but not limited to, passport data (scanned copy of the passport), email address, telephone number, and other necessary data to confirm the identity of the Customer.
7.9. The Customer undertakes to provide the Contractor with the information and documents necessary for the performance of the Agreement, as well as to perform the necessary actions.
7.10. The Customer is obliged to inform the Contractor about changes in his data specified in the Services order form on the Site within 1 (one) day from the date of their change.
7.11. The Customer has the right to demand from the Contractor information about the Services and the progress of their provision.
7.12. The Customer has the right to refuse to receive messages from the Contractor that are not directly related to the execution of the Agreement (including advertising mailings) by sending the Contractor a corresponding application.
7.13. The Contractor is not responsible for the results of the use by the Customer of the training materials provided to him, video tutorials and other content.
7.14. The Customer is responsible for the accuracy of the information provided and assures the Contractor about the circumstances when ordering the Services using the Site.
7.15. In case of non-fulfillment or improper fulfillment of the Agreement, the parties shall be liable in accordance with the legislation of the Republic of Armenia.

8. Final provisions

8.1. Disputes and disagreements that may arise during the execution of the Agreement will be resolved by sending an official claim message (electronic) containing the requirements of one party, and a mandatory response to the message sent by the other party. The term for consideration of the Customer's claim message by the Contractor is 30 (thirty) days. The requirements of the Contractor must be fulfilled (considered) by the Customer within the period specified by the Contractor.
8.2. The Customer has the right to contact the Contractor in any way indicated on the Site (filling out the contact form on the Site, etc.), in order to fulfill the Agreement and for related purposes.
8.3. The Contractor reserves the right to make changes to the terms of the Public Offer.
8.5. If the Contractor makes changes to the Public Offer, such changes come into force from the moment they are published on the Site, unless a different date for the changes to take effect is additionally determined upon their publication.
8.6. Any changes in the Public Offer shall apply to the legal relations between the Customer and the Contractor that have arisen after the publication of such changes on the Site, unless otherwise agreed by the parties.
8.7. Everything that is not regulated by the Agreement is regulated by the current legislation of the Republic of Armenia.